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ACCOUNT TERMS

v6bet Terms Conditions: What Governs Your Account

v6bet sets out these terms so you know exactly what applies when you access the platform, use your account wallet, or move between the lobby and sportsbook. Your use of this site is subject to your local law and eligible regions — read these terms before you start.

  • Account eligibility applies
  • Local law governs access
  • Wallet use covered
  • bKash, Nagad, Rocket rules included
POLICY SCOPE

How These Terms Apply to Your Account

These terms form the agreement between you and v6bet when you register, log in, or carry out any activity on the platform — including deposits through bKash, Nagad, or Rocket, placing wagers, and contacting support. They apply to every session, whether you access the site on a mobile browser or a desktop device. Eligibility is determined by your local law and the regions where v6bet operates. If access to online wagering is restricted or prohibited where you are located, these terms do not grant you any right to use the platform. It is your responsibility to check the rules that apply in your jurisdiction before opening or continuing to use an account. We may update these terms when our services change or when regulatory requirements shift. When we do, we will post the revised version on this page. Continuing to use your account after a change is posted means you accept the updated terms. If you disagree with any revision, the correct step is to stop using the platform and contact support to close your account. We keep a record of the version you accepted at registration, and you can request that record through the account help route.

  • bKash Wallet

    Deposits and withdrawals processed through bKash are subject to the transaction limits and verification steps shown in your account wallet section. Confirm the amount and recipient details before submitting any transfer.

  • Nagad Wallet

    Nagad transactions follow the same account verification flow as other supported wallets. Your Nagad number must match the mobile number registered to your v6bet account before a transfer is approved.

  • Rocket Wallet

    Rocket payments are available where shown in the deposit screen. Check the current minimum and maximum amounts displayed in your wallet panel — these can vary and are always shown before you confirm.

  • Account Currency

    All account balances are held in the currency shown at registration. Wallet transfers are converted at the rate displayed at the time of the transaction. No additional conversion fee is applied by v6bet beyond what is shown.

WHAT IS COVERED

Where These Terms Apply and What They Cover

Not every part of your experience on v6bet falls under the same rule set. This section draws the line between what these terms govern directly and what sits outside their scope — so you know where to look when a question comes up.

  • Account Access

    These terms cover registration, login, session management, and account closure. Rules around password resets, device sessions, and account suspension are all governed here. Third-party login tools are not covered by this agreement.

  • Wallet Transactions

    Deposits and withdrawals through bKash, Nagad, and Rocket fall within these terms. The processing of those transfers by the wallet provider itself is governed by that provider's own terms, not ours.

  • Site Content

    Game availability, lobby layout, odds display, and promotional notices on the platform are covered by these terms. Content accuracy is maintained by v6bet, but game mechanics are determined by the studio supplying each title.

  • Third-Party Services

    External links, payment provider interfaces, and any service you access after leaving v6bet are outside the scope of these terms. We are not responsible for the policies or practices of those third parties.

YOUR ACCOUNT RIGHTS

Actions You Can Take Under These Terms

These terms are not one-sided. You have specific, practical options available to you at any point during your account relationship with v6bet. You can review your full transaction history — every deposit, withdrawal, and wager — directly from the account history tab in your wallet section. If any detail looks incorrect, you can raise a correction request through the support chat or email route, and we will investigate within the timeframe shown in the support section of this page. You can update your registered mobile number, email address, and communication preferences from the account settings screen. Changes to the mobile number linked to a bKash or Nagad wallet require re-verification before the new number is active for transactions. If you want to close your account, that option is available in account settings or by contacting support directly — we do not require a reason, and we will confirm closure in writing.

  • Review Your Records

    Your full deposit, withdrawal, and wager history is available in the account history tab. You can filter by date range and export a summary for your own records at any time.

  • Correct Account Details

    Name, contact number, and email can be updated from account settings. Wallet-linked numbers require a re-verification step before the change takes effect on transactions.

  • Raise a Question

    Any question about how these terms apply to your account can be submitted through the support chat or email route. We will respond with a reference number so you can track the query.

  • Request Account Closure

    Account closure is available through settings or via support. We confirm closure by email and retain transaction records for the period required under applicable rules.

CONTACT ROUTES

How to Reach Us About These Terms

If you have a question about how these terms apply to your account, or if you need to raise a correction or a formal query, the routes below are the ones we actively monitor. Use the channel that suits your situation — live chat for quick account questions, email for formal requests that need a written record.

  • Live Chat

    Available from the help icon in the bottom corner of any page. Use this for account access questions, wallet queries, and general terms clarifications.

  • Email Support

    Send formal requests — including account correction requests and closure instructions — to the support email address shown on the contact page of this site.

  • Help Centre

    The help centre on this site covers common account and wallet questions with step-by-step answers. Check there first for quick answers about bKash, Nagad, and Rocket transaction steps.

HOW WE HANDLE DATA

Account Security and Data Handling Under These Terms

We hold your account data — registration details, transaction records, and session logs — for the period required to operate your account and meet applicable record-keeping obligations. You can request a summary of the data we hold by contacting support through the email route.

  • Account Security

    Your account is protected by the login credentials you set at registration. We do not store your bKash, Nagad, or Rocket PIN. If you suspect unauthorised access, use the password reset flow immediately and contact support.

  • Cookies and Session Data

    We use session cookies to keep you logged in and to remember your lobby position across pages. You can manage cookie preferences from the settings link in the site footer. Disabling session cookies will affect login continuity.

  • Data Retention

    Transaction records are retained for the period required under the rules applicable to our operations. After account closure, we retain only the records we are obliged to keep and delete the rest on the schedule shown in our privacy notice.

  • Requesting Changes

    To request a correction to your stored data or to ask what we hold, contact support via email with your account reference. We will respond with the information or confirm the correction within the timeframe stated in our privacy notice.

TERMS FAQ

Common Questions About These Terms

These are the questions we hear most often about how the terms work in practice. If your question is not here, the support routes in the section above are the right next step.

Who do these terms apply to?

These terms apply to anyone who registers or uses a v6bet account. Eligibility depends on your local law and the regions where v6bet operates. If online wagering is restricted where you are located, these terms do not grant you access rights.

Can v6bet change these terms without notice?

We post updated terms on this page before changes take effect. Continuing to use your account after an update is posted means you accept the revised terms. If you disagree, contact support to close your account before the change takes effect.

What happens to my account data if I close my account?

After closure we retain only the transaction and identity records we are required to keep under applicable rules. Other personal data is deleted on the schedule set out in our privacy notice. You can request a copy of what we hold before closing.

How do I dispute a transaction shown in my account history?

Open the account history tab, locate the transaction, and submit a query through live chat or email support with the transaction reference. We will investigate and respond with a reference number so you can track the outcome.

Do the terms cover my bKash or Nagad wallet provider?

These terms cover how v6bet processes your deposit and withdrawal requests. The rules that govern your bKash or Nagad account itself — including their fees and limits — are set by those providers and are outside the scope of this agreement.

How do I update the mobile number linked to my wallet?

Go to account settings and select the contact details section. Changing a number linked to bKash or Nagad requires a re-verification step before the new number is active for transactions. Support can guide you through this if needed.